New Isuzu Davao facility inaugurated
Isuzu Philippines Corporation (IPC) continues to improve its customers’ experiences with the opening of a bigger and better Isuzu Davao dealership. This also contributes to the brand’s strengthening of their image through the Isuzu Outlet Standardization program.
Isuzu Davao, located at 122 MacArthur Highway, Matina, Davao City, is under the management of Southern Motors of Davao, Inc. (SMDI) who has been in the industry catering customers in the city for more than 70 years. With the updated facilities of Isuzu Davao, they are echoing their commitment to provide the best customer satisfaction to the people of the country’s largest city.
The grand opening of the new and improved Isuzu Davao was also well attended by VIP guests from the local government, IPC, SMDI and fleet accounts. Former Philippine President Rodrigo Roa Duterte also graced the event together with Senator Bong Go and Davao City Vice Mayor J. Melchor Quitain Jr. They initiated the ribbon cutting to mark the official opening of the bigger and improved facility together with IPC President Noboru Murakami and Isuzu Davao President Jockson Liu.
“With the booming economy of Davao City, it is suitable that we elevate their experience with this new IOS dealership, which not only provides a more conducive atmosphere, but operational efficiency from sales to aftersales, so that ultimately, we can achieve ‘Customer Success’,” said IPC President Noboru Murakami.
Apart from upgrading the design of the dealership, Isuzu Davao also expanded the dealership’s floor area to 5,100sqm creating more space for the showroom area and service center. The showroom can now accommodate 3 light-commercial vehicles (LCV) and 1 truck on display. The service center, on the other hand, now has the capacity for 6 service bays for trucks and 30 for LCVs. To lessen waiting time and to accommodate more service demands, Isuzu Davao also doubled their Body Repair and Paint (BRP) bays from 5 to 10. In addition to the expansion of their dealership area.
As part of their “Road to 50” dealership program which aims to increase the number of Isuzu outlets nationwide, IPC is also improving the current facilities of existing dealerships in order to provide world-class customer experience from all Isuzu dealerships.
