Hyundai Motor PH is now easier to reach with new contact center
2 min read
Owning a Hyundai vehicle is now more worry-free as Hyundai Motor Philippines, Inc. (HMPH) has introduced a new way for customers to connect with them.
Whether it’s for sales and aftersales inquiries, or unexpected vehicle issues, Hyundai owners will now be able to contact HMPH directly through new landline and mobile hotline numbers, toll-free.
“For us at Hyundai Motor Philippines, we believe that quality service is crucial in maintaining good relationships with our customers. We are driven to provide an easy ownership experience that will make sure that our brand becomes top of mind when it comes to customer satisfaction,” said HMPH Managing Director Mr. Cecil Capacete. “As we gladly see more and more Hyundai cars on the road, we also take on a higher responsibility to keep them safe and worry-free. Through our enhanced contact center and roadside assistance service, we assure our valued patrons that we will always be available to answer to their needs.”
Hyundai owners will be able to take advantage of the following benefits for a certain fee:
Vehicle Assistance
- Towing of the Covered Vehicle – Php 4,000
- Towing and Recovery of Covered Vehicle- Php 8,000
- Delivery of Spare Key – Php 4,000
- Delivery of Emergency Fuel
Minor Repair Onsite
- Replacement of Flat Tire – Php 4,000
- Battery Jumpstart
Personal and Medical Assistance
- 3D/2N Hotel Accommodation – Php 3,000
- Continuation of Journey – Php 2,000
- Reimbursement of Travel Expenses – By Arrangement only
- Relay of Urgent Message
- Accident Coordination
- Ambulance Coordination Assistance
Info Service
- Dealers Directory – Support only
- Emergency Contact Numbers
- Program Details
Note that the coverage fees are valid for one year upon purchase of the vehicle. After that, standard rates may apply.
Moreover, owners of Hyundai Palisade, IONIQ 5 and IONIQ 6 have the advantage of being able to get all of the abovementioned free of charge for a full year once their vehicles have been released.
